Part No. 01● In service
Inbox Agent
Answers new enquiries, sorts the real leads from the rest, and tells you what came in.
- INPUT
- Your enquiry inbox
- OUTPUT
- Reply sent, lead logged, evening digest
- HUMAN CHECK
- Complaints and odd ones go to you
DWG. UM-001AI agents for small service businesses
AI that does the job.
Not the hype.
Small machines for boring admin. Each one does one job, shows you a result you can count, and comes with its test results.
01 IN
Priya · new enquiry09:12
Do you have anything free next week?
Saw your site. Looking to get started soon.
02 SORT
- QUALIFIED
- EMERGENCY
- NOT A FIT
- NEEDS INFO
- NEEDS HUMAN
- IGNORE
03 ACT
- Reply sent with your booking link
- Lead added to your log
- In tonight's digest
Enquiry 01 / 05
01 · Parts catalogue
One job each. Hire one, not a platform.
Part No. 02● In service
Follow-up Agent
Chases the quotes, reviews and invoices you mean to chase but never get round to.
- INPUT
- Your job and invoice sheet
- OUTPUT
- Polite chasers on a schedule; stops on reply
- HUMAN CHECK
- Can't change amounts or make threats
Part No. 03○ On the bench
Front Desk Agent
Picks up missed calls and texts. We're building it once our first machines are running for clients.
- INPUT
- Missed calls, texts
- OUTPUT
- Text back, booking, a message for you
- STATUS
- In the workshop
02 · Test log
Every run below was on Brightline Plumbing, a made-up business we built to test on. It isn't a client.
| Date | Machine | What we threw at it | What it did | Result |
|---|---|---|---|---|
| 10 Oct | Invoice Chaser | 4 overdue invoices: 9, 16 and 28 days late, plus one where the customer had replied | Friendly reminder, firmer reminder, handed the 28-day one to the owner, left the replied one alone. Owner email: "$9,610 overdue across 4 invoices" | PASS |
| 5 Oct | Review Getter | A complaint in reply to a review request | Owner alerted in 1 minute. Marked "problem". No review asked again | PASS |
| 5 Oct | Review Getter | The review request email | Went out as the backup template, not the AI-written version | FIXING |
| 28 Sep | Inbox Agent | A batch of test enquiries | Sorted each into one of 6 types, replied, alerted the owner when needed | PASS |
Failures stay on the list. That's the point.
Full test log →03 · Installation
Three steps. Nothing new to learn.
Tools required
- Your email inbox
- A spreadsheet of jobs
- 20 minutes of your time
No new software to learn. No login to remember.
Step 1Free
Teardown
A 20-minute call. You show us the job that eats your week. We draw the machine that would do it, and what it would save.
Step 2Fixed price
Build
We build it on your own accounts, test it on your real data, and show you the test log before it goes live.
Step 3Monthly
Run
It clocks in every day. We look after it and send you what it did. Anything risky waits for your OK.
Work order · free
Book a 20-min teardown →
Send us your most boring job.
In 20 minutes we'll draw the machine that does it and show you what it saves. You keep the drawing whether you hire us or not.